We are Care Home Support and Training and we are here to help you!

At Care Home Support and Training we work with Managers, Nominated Individuals and Providers to meet and exceed the regulatory requirements.

Expectations on social care services mean that Managers and Providers can sometimes feel overwhelmed with what appears to be increasing demands and ever changing requirements.

Have you noticed the number of services that are currently being rated as 'requires improvement' or 'inadequate' in the well-led domain?  Do you know why this is?

Care Home Support and Training work with you, offering professional support and expertise to show you what CQC are looking for and help you to find creative solutions to your challenges and problems.


Ways that we can help

We offer a range of services that fall broadly into categories that are shown in the video below. 

We will be happy to discuss these in more detail with you, as we understand more clearly what your requirements are / challenges that you are facing.

What we offer and why we are different

At Care Home Support and Training we offer a range of tailor made services that focus on your business and your needs.  

We offer you provider/manager-centred support.  Each of your service users have their own individual needs and do not fit neatly into a box.  We recognise that you don't either! 

We are different from many other care home consultants because we identify areas where improvements are required and instead of just telling you what you need to do, we help you do it.  We also make sure that the improvements fit in with your service.  This is because meeting the regulations and fundamental standards can be achieved in many different ways.

We work alongside you, so that you develop your knowledge and skills and that of your team.  We want you to understand and embrace the changes that are required and that you will be able to improve and sustain changes going forward.

We are also around so that you can contact us, by phone or email for help and advice.  We are available 7 days a week.  After all, care homes still require help and support at the weekend and evenings and at night!  


Charges for our services

We can usually undertake a telephone consultation to establish your requirements, but we are happy to visit your service and meet with you too.

We will then provide you with a range of written options and prices for you to consider.  There is no obligation and the options and quotations that we provide are valid for 14 days. 

We have provided a list of our indicative prices below. You should note that the fees listed are the maximum that you would pay.  We are generally able to provide our services for much less - but to find out how much less, you need to speak with us.

One day mock inspection

Ensuring compliance against the fundamental standards by using the Key Lines of Enquiry (KLOE).

A written report is supplied within five working days, and includes suggestions for improvement.

25 beds or less £675

26 - 50 beds £775

51 - 74 beds £875

75+ beds £975

Two and three day mock inspections

Like a one day mock inspection, undertaken by two people, these are more detailed inspections as they enable us to observe more practice; talk to different staff members; speak with more service users and their visitors; speak with visiting professionals; and review more records.

25 beds or less £1150 for two days and £1625 for three

26 - 50 beds £1350 for two days and £1925 for three

51 - 74 beds £1550 for two days and £2225 for three

75+ beds £1750 for two days and £2525 for three

Also included in this service is email and telephone support for three months after the mock inspection.  It helps evidence compliance with Regulation 17 and W1, W2 and W4.

Management Support and Crisis/Interim Management

The support that we can provide depends upon your needs.  We can work alongside your current manager or we can provide a temporary or interim manager for your service.

We know that each service will have different requirements.

1 day (8 hours) £435

1 week (5 days) £2000

2 weeks (10 days) 3750

1 month (4 weeks) £7000

We will be flexible to your needs and can be available days, nights and weekends for no additional charge.

Management and Provider Support including Quarterly Visits

We undertake quarterly visits to your service and complete a mock inspection.  We provide you with a written report and an improvement/development plan within 5 days of the visit.

The Provider/Manager has access to unlimited email and telephone support.

25 beds or less £650 per quarter

26 - 50 beds £750 per quarter

51 - 74 beds £850 per quarter

75+ beds £950 per quarter


Training for Managers, Senior Managers and Providers

Please check out the course titles on the training page.  They are the same courses that are hosted at training venues across the country.

This option is for Managers, Senior Managers and Providers who wish the training to be undertaken at your premises.

This courses are delivered to a maximum of ten people and includes course handouts and certificates.

One day course £400

Two day courses £700

Training for care home team, including nurses, care workers and ancillary staff

These courses are delivered at your premises for up to ten people.

Our course sessions last either three or six hours depending on the course.

Our pricing structure includes course handouts and certificates.

One 3 hour course costs £300

Two 3 hour courses costs £450

Three 3 hour courses costs £500

One 6 hour course costs £450

Portable Appliance Testing

Our inspection and testing of electrical appliances meets the IET Code of Practice for In-service Inspection and Testing of Electrical Equipment.

Our Technicians hold the City and Guilds 2377/22 and 2377/32 qualifications for the inspection and testing of electrical appliances.

Our Technicians have clear Enhanced Disclosure and Barring Service certificates.

Included in our service:

  • Visual inspection of the electrical appliance; plug and flexible cable for signs of damage
  • Check the plug is safe including it is correctly wired and has the correct fuse
  • Testing of the electrical appliance including an earth continuity test; insulation resistance testing or protective conductor current / touch current test; and functional test/check
  • Provision of an up-to-date asset register
  • Pass/fail stickers on each electrical appliance tested
  • A detailed report outlining the tests undertaken and the results
  • Certificate of testing

Our Portable Appliance Testing charges

We charge a minimum rate of £125 which covers up to 50 items to be tested and then the following rates are applicable:

Number of items to be tested Price per item
51 – 500 £1.50
501 + £1.25

Additional charges for minor repairs and re-testing whilst on-site:

Fuse replacement


Re-wire of existing plug


Plug replacement


I.E.C lead replacement


Re-testing following repairs


Our fee structure:

We aim to be competitive and will always try to offer you a lower rate.  By combining different services, we are able to offer bigger discounts.

The prices advertised on our website are the maximum rates that you could be expected to pay.

After a telephone consultation, or a meeting at your choice of location, we will provide you with a written quotation that is valid for fourteen days.  This will offer you our best available rates.

Our prices are fully inclusive.  We will not charge for expenses, or mileage.  There is also no VAT to add on either.

Next Steps...

If you need some help and support or just want to talk to someone about your options, contact us by phone, email or the 'contact us' link.

Remember Care Home Support and Training are here to help!