At Care Home Support and Training we work with Managers, Nominated Individuals and Providers to meet and exceed the regulatory requirements.
Expectations on social care services mean that Managers and Providers can sometimes feel overwhelmed with what appears to be increasing demands and ever changing requirements. Care Home Support and Training work with you, offering professional support and expertise to find creative solutions to your challenges and problems.
How we can help
We offer a range of services that fall broadly into the following categories. We will be happy to discuss these with you in more detail, as we understand more clearly what your requirements are.
Mock Inspections look at the five Key Lines of Enquiry (KLOE) that would be reviewed at a CQC Inspection. We write a report and support you to address areas where improvements can be made.
Inspections can be for one, two or three days. We also offer quarterly visits.
We offer mentoring, support and training for Care Home Owners, Directors, Senior Managers, Registered Managers/Managers/Deputy Managers and the Care Home Team.
We offer training to help increase your team's understanding of the fundamental standards and ways that your service can improve as well as mandatory training courses.
When you have no manager, or a manager who is struggling to keep abreast of the issues the service is facing, we can offer interim or crisis managers to help take the helm and guide the service into positive change.
Leadership and vision help to drive positive culture changes, which improve the outcomes for people living in your service.
If you are facing CQC issues or challenges, such as inadequate or needs improvements ratings, we can help challenge the report; write an improvement plan; and make rapid improvements.
First and foremost, we will help to implement the changes required to make your service meet the regulations and fundamental standards - the level which no care service should fall below.
If you feel you need some help and support or just want to talk to someone about your options, contact us by phone, email or the 'contact us' link.
Remember Care Home Support and Training are here to help!