Charges for our services


Please note that the charges listed below are the maximum amount for the service listed.  We aim to be competitive and will always try to offer a lower rate.  When combining different services we are able to offer bigger discounts.   Asking us for a no obligation quotation will be the best way to determine the costs for your service.


One Day Mock Inspection

The mock inspection is carried out over one day, by two people.  This is to make the experience similar to a CQC inspection.

We review the five key questions, by looking at the Key Lines of Enquiry (KLOE).  We look at is the service Safe, Caring, Responsive, Effective and Well-led.

A full written report is produced and sent to you within five working days.  It includes suggestions for improvement.


25 beds and less   £675

26 - 50 beds           £775

51 - 74 beds           £875

75 + beds               £975

Our charges are fully inclusive.  There are no hidden charges or VAT to add on.


Two and Three Days Mock Inspection

These are more detailed inspections as they are carried out over two or three days.  We are able to observe practice; speak to different members of staff and people visiting the service; and review more records.  This is most similar to a CQC inspection, as most of their inspections are undertaken over two or three days, depending on your service type.  

 Again, we review the five key questions, by looking at the Key Lines of Enquiry (KLOE).  We look at is the service Safe, Caring, Responsive, Effective and Well-led.

A full written report is produced and sent to you within five working days.  It includes suggestions for improvement.

Additionally with this service and included in the price, is telephone and email support for three months following our inspection visit.  This is for the Manager / Provider.  It is an opportunity to get further guidance and support and helps to evidence to CQC the KLOE's W1, W2 and W4 under well-led. domain. 


       2 Days        3 Days

25 beds and less   £1150         £1625

26 - 50 beds           £1350        £1925

51 - 74 beds           £1550         £2225

75 + beds               £1750          £2525

Our charges are fully inclusive.  There are no hidden charges or VAT to add on.


Management Support and Crisis/Interim Management

The support that we can provide depends upon your needs.  For example, we can support with

  • making swift and sustained changes
  • working alongside the Manager or providing interim management support
  • trouble shooting

We know that each service will have different needs, so let us know your requirements and we will let you know how we can help.


1 Day (8 hours)        £435 

1 Week (5 days)       £2000

2 Weeks (10 days)  £3750

1 Month (20 days)  £7000

We will be flexible to your needs and will be available days, nights and weekends.

Our charges are fully inclusive.  There are no hidden charges or VAT to add on.


Management and Provider Support including Quarterly Visits

We complete quarterly visits to your service and complete a mock inspection at each visit.  After the visit we provide you with a written report and provide an improvement/development plan.

During this period, the Provider/Manager has access to on-going email and telephone support.  There are no restrictions on the number of times that you can access support.    

This helps to evidence that the "leadership, management and governance of the organisation assures the delivery of high-quality and person-centred care, supports learning and innovation, and promotes an open and fair culture" and KLOE's W1, W2 and W4 in the well-led key question.


25 beds and less   £650 per quarter

26 - 50 beds           £750 per quarter

51 - 74 beds           £850 per quarter

75 + beds               £950 per quarter

There is a minimum contract period of six months.  This service can be billed monthly or quarterly.

Our charges are fully inclusive.  There are no hidden charges or VAT to add on.


Training 

We offer the following training courses for Managers, Senior Managers and Providers:

  • Understanding the Key Lines of Enquiry - Safe, Effective, Caring, Responsive and Well-led (1 day and 2 day courses)
  • Developing a "positive" workplace culture (1 day course)
  • Assessing risk and monitoring safety (1 day course)
  • Staff Management.  Exploring what sufficient numbers of suitable staff means to a service (1 day course)
  • Protecting people through effective prevention and control of infection (1 day course)
  • Learning lessons when things go wrong (1 day course)
  • Consent to care.  Mental Capacity Act and Deprivation of Liberty Safeguards (1 day course)
  •  Listening to people. Complaints management (1 day course)

These are courses that are delivered at your premises for up to ten people.  All training is delivered by suitably qualified persons.  Course handouts and certification is included in the price. 

One day course  is £400

Two day course is £700

We also offer these courses at different venues throughout the country. Please enquire for dates, location and price. 


Staff Training 

We offer the following training courses for Managers and the care home team:

  • Equality and Diversity (3 hours)
  • Compassion, Kindness, Dignity and Respect (3 hours)
  • Team Working for Effective Care and Support (3 hours)
  • Keeping People Safe (Safeguarding) (3 hours)
  • Emergency First Aid (1 day)
  • Care Planning and Documentation (1 day)
  • Infection Prevention and Control (3 hours)
  • Moving People Safely (1 day)
  • Health and Safety (3 hours)
  • Fire Safety (3 hours)
  • Mental Capacity Act and Deprivation of Liberty Safeguards (1 day)
  • Supervisions and Appraisals (3 hours)
  • Nutrition and Hydration (3 hours)
  • Safe Medicines Management (1 day)

These are courses that are delivered at your premises for up to ten people.  All training is delivered by suitably qualified persons.  Course handouts and certification is included in the price. 

One 3 hour course costs £300

Two 3 hour courses delivered in one day costs £435

Three 3 hour courses delivered in one day course is £485


Reasons to use Care Home Support and Training include:

  • We offer a service that is tailored to your requirements and budget
  • We will always provide you with a written quotation, that offers you our best available rates for the services that you require 
  • All our charges are fully inclusive.  We are not registered for VA.T.  There are no additional or hidden charges
  • All personnel have an Enhanced Disclosure and Barring Service (DBS) certificate for the Adult Workforce